Refund policy

If you are not happy with your purchase, we will accept a return of an unused product only within 3 days of intimation of the return. Once we receive the returned item, we will then give a partial refund (Nearly 10% is deducted as a processing fee against the logistics).

Please allow 1-2 weeks post the date of return request for your return to be processed.

Discounted items are not eligible for a return, but only exchange.

P-TAL will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging, and in the condition, they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

Send returns to this address
Indian Bartan
Jakhal Rd
near Bhagat Singh chowk
Patran, Punjab 147105